Terms & Condition
Welcome to Kailash Cloud
These terms and conditions outline the rules and regulations for the use of Kailash Cloud’s located at https://kailashcloud.com/ and all the subdomain within the structure.
By accessing this website we assume you accept these terms and conditions. Do not continue to use Kailashcloud.com or it’s service if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Unlimited Hosting
Some packages feature an ‘unlimited’ service, meaning we do not actively limit your account on either disk space or bandwidth (or both) in the normal operation of a personal or small business website. However, to ensure system stability, accounts are limited by resource usage to ensure no one client can affect the service of others on server. In the event your service usage or content presents a risk to the stability, performance or uptime of our servers, data storage, networking or other infrastructure, you may be required to upgrade to a Cloud Hosting/VPS, or we may take action to restrict the resources your website is utilizing.
Purpose of Services.
Unless explicitly stated to the contrary our services are intended to be used for the purposes of hosting websites and email for personal or business usage. Batch processing, video encoding/trans coding, web crawling/spidering, archiving and online backup systems and any system for purposes other than hosting a website are not permitted on our shared or reseller hosting servers. You may only use such tools with our agreement in writing on a dedicated server. We reserve the right to take proactive action to maintain the stability of our systems for all clients.
Following type of contents is not allowed in any of our hosting structure:
Illegal / copyright contents
File / database warehousing (like google drive for just storing and sharing download links)
Crypto mining
Tube sites, adult or otherwise
Phishing
Any sites found to be hosting such contents would have their account suspended and follow on action initiated at the discretion of Kailash Cloud compliance unit.
Privacy Policy Statement
We only ask for and store the minimal personal information we need in order to provide an excellent service. This includes the information that you provide during the registration process. The orders that you place would be maintained within your client profile for you to review as and when required and to do any action with regards to the service like to update, or renew.
We take your privacy and security very seriously. We will never pass any of your details on to third parties for any purpose, except when we are required to by law enforcement agencies who approach us after completing the required checks/processes.
Kailash Cloud does not store credit card information. We use third-party payment processors who provide us with a token. If you remove a card from your account, the card is automatically removed from the third-party provider, and any records of the token are completely destroyed.
We use cookies on our websites to track browsing behavior, links clicked, items purchased, device type, and to collect various data, including analytics, about how users use and interact with our services. This allows us to provide our users with more relevant product offerings, a better experience on our sites and mobile applications, and to collect, analyze and improve the performance of our services. We may also collect our user location (IP address) so that we can personalize our services.
This website contains links to external sites. Please be aware that we are not responsible for the content of external sites.
We may also notify our registered users of special offers and updates to our services in our newsletter, and send greetings on special occasions via SMS. You may unsubscribe from all or some communication.
If you have any further questions or concerns please contact us.
Backup
Kailash Cloud performs nightly backups of all web hosting services; however, these backups are for Kailash Cloud’s administrative purposes only, and are in NO WAY GUARANTEED! Customers are responsible for maintaining their own backups on their own personal computers. Kailash Cloud does not provide any sort of compensation for lost or incomplete data in the event that backups do not function properly (even if the malfunction was due to negligence on Kailash Cloud’ part). We will do our best to ensure complete and accurate backups, but assume no responsibility for this duty. Always back your site up to your personal computer! We make no guarantees about the availability of backups.
Migration Service
We offer a free migration service to help move your website from your previous provider to ourselves(Kailash Cloud). This is a best-effort service and would be in full. Meaning your control panel primary domain in your remote server need to be the same as it is at our end. Our migration service do not cover for addon domains (but so long as cPanel is used as control panel.
Data Retention and removal
At time of registration we need the user to provide full name, email address, phone number, address, city, state, postcode and nation as manditory field for the verification of the user. The information entered would remain confidential. In case of domain registration as part of ICANN regulation – the information if ID protection is disabled would be publicly viewable via WHOIS checks. The information can be altered by the user to be different from the one the user registered with.
The data retention would strongly follow the regulations in place by Nepal government. And, will only be used to communicate about the services the user purchased with us.