Refund Policy
Please read this agreement carefully, as it contains important information regarding your legal rights and remedies.
Please read this agreement carefully, as it contains important information regarding your legal rights and remedies.
Cancellation notices qualifying for refunds for all services for general hosting plans or domains can be provided anytime before the service expiry, with the exception of dedicated servers for which we require a cancellation notice a minimum 15 days before the next billing date.
No cash refunds will be granted unless a payment has been taken in error. A breach of any of our terms and conditions will result in immediate termination with no refund. Any disputes should be expressed in writing via a valid written contact method as listed on our contact page.
Money-back policy for the services will be as detailed in our page as here: https://kailashcloud.com/moneyback
If additional free/paid services are taken in addition to the purchase service like free migration with web hosting packages - the applicable charges for the migration would be deducted at the time of refund processing. The fee would be 25% at minimum and 75% at maximum of the package's annual cost, which would be the amount deducted for migration services.
This is charged if the migration request was placed and the request completed at the time of cancellation order placement. For any other paid addon taken, the refund would not be processed for any such addon services.